
I'm a boots kind of girl!!! That's what kind! :) I LOVE, LOVE, LOVE boots. Problem? I have big legs. And ankles. Most of the time boots (the cute stylish ones) don't fit. Sad.
Until...I found some that fit. Well. Bad news? They are Coach. The word "Coach" is also interchangeable with "expensive"!
However, last year I found an amazing deal on Coach boots. Used every bit of my Christmas money to buy them. Best money ever spent.
Until...I wore them every day in NYC in the rain and weather and the soles began coming apart. Sad.
You know, expensive boots shouldn't come apart. Not even after you get them at the clearance price. So, I sent them back asking if anything could be done? Sure. They will send them to Coach Headquarters and repair them and ship them back to me free of charge. Great.
Except...they can't be repaired. Sad. So what now? Oh, they'll just issue me store credit in the amount of full retail price. But I only paid clearance on them. Doesn't matter. You get full store credit. Say wha????
So...what do I do? Order this year's boots--at CLEARANCE price and have money left over to spend in store! WhoooHooo!
And...my boots arrived today. And they're LOVELY. Makes me all the more sure that I'm a BOOTS kind of girl. :) Thank you, Coach!
3 comments:
YAY!!!! I am so glad they came in!
I really like them!
Those are really nice boots! I love great customer service like that.
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